ROBLOX: Kicked off, tried signing in, forgot password

GetHuman用户GetHuman45530来自Dezember 7., 2017的ROBLOX条客户评论

Background on GetHuman45530's case

GetHuman: GetHuman45530 - can you tell our other ROBLOX customers when your case took place?
GetHuman45530: Yup. It was late at night, on November 29..
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman45530: I used the 888-858-2569 number I found for on the GetHuman ROBLOX customer phone number page I was on: ROBLOX Customer Service Phone Number
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman45530 a list of common ROBLOX problems)
GetHuman45530: "Service problem" was why I was trying to call.

GetHuman45530's review of ROBLOX customer service

GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman45530: Kicked off, tried signing in, forgot password
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman45530: Tried the password I use but doesn't work, no email address on the account
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
GetHuman45530: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman45530: I'd give them a one out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
GetHuman45530: For that I would say two out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
GetHuman45530: 在一天中的早些时候或深夜给他们打电话。不要忘记ROBLOX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman45530 taken from his ROBLOX customer service problem that occurred on November 29., 2017.

ROBLOX

2.81 of 5 stars | 181 reviews

GetHuman45530's ROBLOX Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ROBLOX, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ROBLOX in any way.

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