GetHuman用户GetHuman-jayzzebr来自December 2nd, 2017的ROBLOX条客户评论
Background on GetHuman-jayzzebr's case
GetHuman: GetHuman-jayzzebr - can you tell our other ROBLOX customers when your case took place?
GetHuman-jayzzebr: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jayzzebr a list of common ROBLOX problems)
GetHuman-jayzzebr: "Hacked account" was why I was trying to call.
GetHuman-jayzzebr's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-jayzzebr: I made a group Make A Wish and it is for people who have ROBLOX Make A Wishes We would like funds so we can help fund wishes. Ps wishes are not unrealistic ex. All limeteds * No. Thanks
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
GetHuman-jayzzebr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jayzzebr: I'd give them a four out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
GetHuman-jayzzebr: For that I would say three out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jayzzebr taken from his ROBLOX customer service problem that occurred on November 25th, 2017.