I have been a reloadit customer for over a year...
GetHuman用户~MrDinkins来自novembre 26, 2017的REloadit条客户评论
~MrDinkins案的背景
GetHuman:~MrDinkins-您能告诉我们其他REloadit个客户何时提起诉讼吗?
~MrDinkins:Yes I can。在novembre 24上是afternoon。
GetHuman:您是否接触到REloadit,如果可以,怎么做?
GetHuman:这些常见的REloadit客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MrDinkins 常见 REloadit 问题的列表)
~MrDinkins:“ Lower my rate”是我尝试使用to call的原因。
~MrDinkins对REloadit客户服务的评价
GetHuman:那么,您如何总结GetHuman的REloadit客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MrDinkins:I have been a reloadit customer for over a year and never had a problem with them until they rolled out their new system on Friday ***. Over the course of the weekend they "lost" over $*k of my money. I called customer service * times and was told * different excuses. The first guy just told me that there are so many cards being registered so it's just taking longer than usual and to keep trying. So after ** hours of trying. I figured I'd get some new reloadit packs and set up a new safe. After *hours to get my card verified I loaded the packs and after * hours of "technical difficulties" on their end I called again and the nice girl told me that the Only* visa card that I waited * hours for them to verify was not accepting the pack and that I should. I told her that I've loaded pack numerous times and she said that only* isn't their partner anymore which was a outright lie. She suggested that I call only* and they will be able to load the packs for me. Outright lie number *. I humored
GetHuman:让我们量化一下您与REloadit联系的经验。在1到5的范围内,如何轻松解决REloadit问题?
~MrDinkins:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MrDinkins:在沟通方面,我会给他们五分之三的two。
GetHuman:REloadit快速有效地解决问题的能力又如何呢?
~MrDinkins:为此,我要说出五分之二的five。
GetHuman:最后-对其他REloadit客户有何建议?
~MrDinkins:在一天中的早些时候或深夜给他们打电话。不要忘记REloadit可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MrDinkins在novembre 24, 2017发生的REloadit客户服务问题中得到了一些有用的反馈和措辞。