REI.com: tried to return a shirt to rei today. i have pu...
GetHuman用户GetHuman-78987来自noviembre 15º, 2017的REI.com条客户评论
GetHuman-78987案的背景
GetHuman：GetHuman-78987-您能告诉我们其他REI.com个客户何时提起诉讼吗？
GetHuman-78987：Yeah。在noviembre 11º上是middle of the night。
GetHuman：您是否接触到REI.com，如果可以，怎么做？
GetHuman-78987：我使用在GetHuman REI.com客户服务联系信息页面上找到的phone number：联系REI.com客户服务 GetHuman：这些常见的REI.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-78987 常见 REI.com 问题的列表）
GetHuman-78987：“ Change order”是我尝试使用to call的原因。
GetHuman-78987对REI.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的REI.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-78987：tried to return a shirt to rei today. i have purchased at least * of these shiirts there before. the brand is royal robbins. the other shirts have done great. this particular shirt was falling apart. i explained to the representative that i had owned the shirt for a while but it was not holding up like the other shirts even though i had not worn it that often. he said it could have been made in a different country than the other shirts and maybe the quality was not the same. explained to him i just wanted to exchange for another shirt. he proceeded to give me a hard time and said your return policy had changed even though i pointed to sign over his head that said satisfaction guaranteed. i have always enjoyed rei and orvis products, but orvis would have handled this with out any of the **** i received from your perimeter atlanta store. just thought it was important to for youu to know how customers are being treated.
GetHuman：让我们量化一下您与REI.com联系的经验。在1到5的范围内，如何轻松解决REI.com问题？
GetHuman-78987：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-78987：在沟通方面，我会给他们五分之三的one。
GetHuman：REI.com快速有效地解决问题的能力又如何呢？
GetHuman-78987：为此，我要说出五分之二的one。
GetHuman：最后-对其他REI.com客户有何建议？
GetHuman-78987：尽早或晚些时候与他们打交道。不要忘记REI.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-78987在noviembre 11º, 2017发生的REI.com客户服务问题中得到了一些有用的反馈和措辞。