Qatar Airways: The fact that this airline calls itself * stars...

GetHuman用户~anneshaughn来自नवंबर २१, २०१७的Qatar Airways条客户评论

~anneshaughn案的背景

GetHuman:~anneshaughn-您能告诉我们其他Qatar Airways个客户何时提起诉讼吗?
~anneshaughn:Yes。在नवंबर १७上是middle of the night。
GetHuman:您是否接触到Qatar Airways,如果可以,怎么做?
~anneshaughn:我使用了我在GetHuman Qatar Airways客户电话号码页面上找到的877-777-2827号码:Qatar Airways客户服务电话号码
GetHuman:这些常见的Qatar Airways客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anneshaughn 常见 Qatar Airways 问题的列表)
~anneshaughn:“ Flight delayed”是我尝试使用to call的原因。

~anneshaughn对Qatar Airways客户服务的评价

GetHuman:那么,您如何总结GetHuman的Qatar Airways客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anneshaughn:The fact that this airline calls itself * stars is a complete joke. All three of my suitcases were lost on the way from Philly to Kigali, and supposedly Qatar would track them down in ** hours, but when I checked after ** hours, nothing whatsoever had been done to find them. An employee and I at the Rwanda airport used the computer to see what was happening with the luggage, and there was no information under the tracking number. When I called customer service, the representative was no help and became angry with me for giving the luggage information to the Rwandan airport employee, then I asked to talk to a manager, and that person said that she would e-mail the Rwandan airport, which of course would accomplish nothing because the airport had no information about my bags. I knew this because I was on my way home right then from the Rwandan airport. The manager eventually decided to hang up on me. When I called back, I got someone who said he could not help me and that I should j
GetHuman:让我们量化一下您与Qatar Airways联系的经验。在1到5的范围内,如何轻松解决Qatar Airways问题?
~anneshaughn:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anneshaughn:在沟通方面,我会给他们五分之三的one。
GetHuman:Qatar Airways快速有效地解决问题的能力又如何呢?
~anneshaughn:为此,我要说出五分之二的five。
GetHuman:最后-对其他Qatar Airways客户有何建议?
~anneshaughn:在一天中的早些时候或深夜给他们打电话。不要忘记Qatar Airways可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anneshaughn在नवंबर १७, २०१७发生的Qatar Airways客户服务问题中得到了一些有用的反馈和措辞。

Qatar Airways

2.00 of 5 stars | 15条评论

~anneshaughn的Qatar Airways评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
2 5星

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