PureFormulas.com: Horrible level of customer service! I purchase...

GetHuman用户~jmcc来自November 23, 2017的PureFormulas.com条客户评论

~jmcc案的背景

GetHuman:~jmcc-您能告诉我们其他PureFormulas.com个客户何时提起诉讼吗?
~jmcc:Yeah。在November 20上是morning。
GetHuman:您是否接触到PureFormulas.com,如果可以,怎么做?
~jmcc:我使用了我在GetHuman PureFormulas.com客户电话号码页面上找到的800-383-6008号码:PureFormulas.com客户服务电话号码
GetHuman:这些常见的PureFormulas.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jmcc 常见 PureFormulas.com 问题的列表)
~jmcc:“ Returns”是我尝试使用to call的原因。

~jmcc对PureFormulas.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的PureFormulas.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jmcc:Horrible level of customer service! I purchased RealFood Organics liquid aloe vera from PureFormulas, and was sickened that after opening and storing in fridge for less than a week, black mold formed at the top of the inner spout... and when I poured it down the sink, mold was on the bottom of the bottle. The expiration date is in ****. I emailed customer service * times within a ** day period when I finally received a response just to acknowledge they received my email. I tried calling customer service and was on hold for * hours and ** minutes before I had to hang up because I couldn't wait any longer. How can a company that appears to promote wellness and self-care provide such horrible service. It's completely unacceptable and as much as I used to be a fan, I will never purchase products from a company that chooses to treat customers so poorly. Their "quality guarantee" is meaningless.
GetHuman:让我们量化一下您与PureFormulas.com联系的经验。在1到5的范围内,如何轻松解决PureFormulas.com问题?
~jmcc:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jmcc:在沟通方面,我会给他们五分之三的four。
GetHuman:PureFormulas.com快速有效地解决问题的能力又如何呢?
~jmcc:为此,我要说出五分之二的three。
GetHuman:最后-对其他PureFormulas.com客户有何建议?
~jmcc:在一天中的早些时候或深夜给他们打电话。不要忘记PureFormulas.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jmcc在November 20, 2017发生的PureFormulas.com客户服务问题中得到了一些有用的反馈和措辞。

PureFormulas.com

1.00 of 5 stars | 15条评论

~jmcc的PureFormulas.com评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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