Public Storage: I called to speak to customer service personnel...
GetHuman用户~Sofia来自November 28, 2017的Public Storage条客户评论
~Sofia案的背景
GetHuman:~Sofia-您能告诉我们其他Public Storage个客户何时提起诉讼吗?
~Sofia:Yes。在November 18上是morning。
GetHuman:您是否接触到Public Storage,如果可以,怎么做?
GetHuman:这些常见的Public Storage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sofia 常见 Public Storage 问题的列表)
~Sofia:“ None of those really matches why I wanted to call Public Storage that day.”是我尝试使用to call的原因。
~Sofia对Public Storage客户服务的评价
GetHuman:那么,您如何总结GetHuman的Public Storage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sofia:I called to speak to customer service personnel about getting a storage unit. I called and some lady answered the phone. She told me to press a different option- there weren't any. So I called again and I asked for her name - she wouldn't give us her name. We went to the store to get more information on getting a storage unit. Turns out it was the same person working at the store. Vanessa on Wiles Road was extremely rude. Terrible customer service. She was cursing at my husband I. Tiffany, another worker, constantly told her to be quiet or go to the break room. She kept saying no and continues to treat us with disrespect. We ended up leaving the store. I would NEVER get a storage from Public Storage.
GetHuman:让我们量化一下您与Public Storage联系的经验。在1到5的范围内,如何轻松解决Public Storage问题?
~Sofia:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sofia:在沟通方面,我会给他们五分之三的five。
GetHuman:Public Storage快速有效地解决问题的能力又如何呢?
~Sofia:为此,我要说出五分之二的four。
GetHuman:最后-对其他Public Storage客户有何建议?
~Sofia:在一天中的早些时候或深夜给他们打电话。不要忘记Public Storage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sofia在November 18, 2017发生的Public Storage客户服务问题中得到了一些有用的反馈和措辞。