Public Service Company of Oklahoma: I called to report an outage, after being on ho...
GetHuman用户~Upset 来自November 20., 2017的Public Service Company of Oklahoma条客户评论
~Upset 案的背景
GetHuman:~Upset -您能告诉我们其他Public Service Company of Oklahoma个客户何时提起诉讼吗?
~Upset :Yeah。在November 19.上是morning。
GetHuman:您是否接触到Public Service Company of Oklahoma,如果可以,怎么做?
GetHuman:这些常见的Public Service Company of Oklahoma客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upset 常见 Public Service Company of Oklahoma 问题的列表)
~Upset :“ Setup service”是我尝试使用to call的原因。
~Upset 对Public Service Company of Oklahoma客户服务的评价
GetHuman:那么,您如何总结GetHuman的Public Service Company of Oklahoma客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upset :I called to report an outage, after being on hold for a very long time I got to talk to someone simply to be told that the outage was my fault because of a lack of payment on a deposit that I wasn't even aware I had to pay. Then I was told it would be up to * days to get power back on (it was a Friday afternoon). I asked to speak to a supervisor and was told one would call me back within *-* hours. I didn't hear from them so I called again, and again. Finally on the third call I got a very nice man to actually track down a supervisor for me to talk to. All was a waste of time because the supervisor was the least helpful of all, he said that the dispatch office was closed and could do nothing for me and it would be Monday or Tuesday before power was restored. I said I would pay extra whatever was needed to get power back on and was told it wasn't going to happen. I find that incredibly hard to believe that there was nothing they could do to turn it on. I was forced to go stay in a hote
GetHuman:让我们量化一下您与Public Service Company of Oklahoma联系的经验。在1到5的范围内,如何轻松解决Public Service Company of Oklahoma问题?
~Upset :为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upset :在沟通方面,我会给他们五分之三的three。
GetHuman:Public Service Company of Oklahoma快速有效地解决问题的能力又如何呢?
~Upset :为此,我要说出五分之二的one。
GetHuman:最后-对其他Public Service Company of Oklahoma客户有何建议?
~Upset :在一天中的早些时候或深夜给他们打电话。不要忘记Public Service Company of Oklahoma可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upset 在November 19., 2017发生的Public Service Company of Oklahoma客户服务问题中得到了一些有用的反馈和措辞。