Ptel Mobile: This company used to be smaller and much better...
GetHuman用户~tam来自November 25, 2017的Ptel Mobile条客户评论
~tam案的背景
GetHuman:~tam-您能告诉我们其他Ptel Mobile个客户何时提起诉讼吗?
~tam:Sure。在November 21上是middle of the night。
GetHuman:您是否接触到Ptel Mobile,如果可以,怎么做?
GetHuman:这些常见的Ptel Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tam 常见 Ptel Mobile 问题的列表)
~tam:“ Complaint”是我尝试使用to call的原因。
~tam对Ptel Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ptel Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tam:This company used to be smaller and much better. Then they switched systems and everything went downhill about *-* years ago. I am fed up with PTel after horrible customer service (waiting time and help) because they did not help me with phone settings and hold me liable for data running in the background- stuff the phone comes with that I don't use- that I did not connect and that charged me a lot of money. The reason I had ptel in the first place was to save money. Now they're getting "fancier" and really are just ticking people off. I know they used to share lines with Sprint, and that also was bad customer service experience for me in the past, it may have to do with it. I lost a lot of money with PTEl because of irresponsible customer service and they do not take responsibility.
GetHuman:让我们量化一下您与Ptel Mobile联系的经验。在1到5的范围内,如何轻松解决Ptel Mobile问题?
~tam:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tam:在沟通方面,我会给他们五分之三的five。
GetHuman:Ptel Mobile快速有效地解决问题的能力又如何呢?
~tam:为此,我要说出五分之二的five。
GetHuman:最后-对其他Ptel Mobile客户有何建议?
~tam:在一天中的早些时候或深夜给他们打电话。不要忘记Ptel Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tam在November 21, 2017发生的Ptel Mobile客户服务问题中得到了一些有用的反馈和措辞。