Prometric: My exam was canceled due to bad weather that oc...
GetHuman用户GetHuman-187569来自November 20th, 2017的Prometric条客户评论
GetHuman-187569案的背景
GetHuman：GetHuman-187569-您能告诉我们其他Prometric个客户何时提起诉讼吗？
GetHuman-187569：Yes。在November 14th上是late at night。
GetHuman：您是否接触到Prometric，如果可以，怎么做？
GetHuman：这些常见的Prometric客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-187569 常见 Prometric 问题的列表）
GetHuman-187569：“ Reschedule Exam”是我尝试使用to call的原因。
GetHuman-187569对Prometric客户服务的评价
GetHuman：那么，您如何总结GetHuman的Prometric客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-187569：My exam was canceled due to bad weather that occurred on the **st. I called back the next day to reschedule after sitting on hold for probably ** minutes just to be told their systems were down and to call back later that night. I did fail to forget to call that night. After calling back today, I sat on hold for ** minutes just to have my call transferred to a "special number" for those who had their exams canceled due to weather. After sitting on hold for another ** minutes, I stayed on the line on an office phone but then called on my cell phone to see if I could get through faster. I was on hold on my cell phone for about ** minutes and they answered just to tell me AGAIN that their systems were down and to call back again tomorrow. How did my cell phone get through faster when the office phone had been on the line longer? Shouldn't they be taking calls in the order that they get them?
GetHuman：让我们量化一下您与Prometric联系的经验。在1到5的范围内，如何轻松解决Prometric问题？
GetHuman-187569：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-187569：在沟通方面，我会给他们五分之三的one。
GetHuman：Prometric快速有效地解决问题的能力又如何呢？
GetHuman-187569：为此，我要说出五分之二的four。
GetHuman：最后-对其他Prometric客户有何建议？
GetHuman-187569：在一天中的早些时候或深夜给他们打电话。不要忘记Prometric可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-187569在November 14th, 2017发生的Prometric客户服务问题中得到了一些有用的反馈和措辞。