Prometric: I drove my daughter to your testing center in...

GetHuman用户GetHuman-201649来自noviembre 12º, 2017的Prometric条客户评论

GetHuman-201649案的背景

GetHuman:GetHuman-201649-您能告诉我们其他Prometric个客户何时提起诉讼吗?
GetHuman-201649:Yes。在noviembre 4º上是afternoon。
GetHuman:您是否接触到Prometric,如果可以,怎么做?
GetHuman-201649:我使用了我在GetHuman Prometric客户电话号码页面上找到的800-775-3926号码:Prometric客户服务电话号码
GetHuman:这些常见的Prometric客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-201649 常见 Prometric 问题的列表)
GetHuman-201649:“ Reschedule Exam”是我尝试使用to call的原因。

GetHuman-201649对Prometric客户服务的评价

GetHuman:那么,您如何总结GetHuman的Prometric客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-201649:I drove my daughter to your testing center in Maitland, FL on Tues. ******* to sit for her test at *PM. Upon entering the testing center, I was taken aback with the aggressive discourtesy of the proctor , "Carmella". Before we could ask a question, we were immediately dismissed with a rude sweeping of the finger and told to wait "out there", indicating we should leave and go wait elsewhere. After a * hour drive, we did not even have an opportunity to confirm that this was the correct location and test time. As my daughter was under enough pressure focusing on the coming * hour test, we left as indicated. I went back to confirm the information myself. This should not have been necessary. Your employee, Carmella, should be advised that *) The students are paying customers who can choose other companies *) The students are under enough pressure when they arrive to do well on their tests and don't need additional stress and *)Rudeness is never necessary. I
GetHuman:让我们量化一下您与Prometric联系的经验。在1到5的范围内,如何轻松解决Prometric问题?
GetHuman-201649:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-201649:在沟通方面,我会给他们五分之三的one。
GetHuman:Prometric快速有效地解决问题的能力又如何呢?
GetHuman-201649:为此,我要说出五分之二的four。
GetHuman:最后-对其他Prometric客户有何建议?
GetHuman-201649:在一天中的早些时候或深夜给他们打电话。不要忘记Prometric可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-201649在noviembre 4º, 2017发生的Prometric客户服务问题中得到了一些有用的反馈和措辞。

Prometric

2.00 of 5 stars | 76条评论

GetHuman-201649的Prometric评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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