Proactiv: The first girl I spoke to kept putting me on ho...
GetHuman用户~sandra stotts来自November 20, 2017的Proactiv条客户评论
~sandra stotts案的背景
GetHuman：~sandra stotts-您能告诉我们其他Proactiv个客户何时提起诉讼吗？
~sandra stotts：Yup。在November 13上是evening。
GetHuman：您是否接触到Proactiv，如果可以，怎么做？
~sandra stotts：我使用了我在GetHuman Proactiv客户电话号码页面上找到的800-309-4796号码：Proactiv客户服务电话号码 GetHuman：这些常见的Proactiv客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sandra stotts 常见 Proactiv 问题的列表）
~sandra stotts：“ Cancel order”是我尝试使用to call的原因。
~sandra stotts对Proactiv客户服务的评价
GetHuman：那么，您如何总结GetHuman的Proactiv客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sandra stotts：The first girl I spoke to kept putting me on hold and when I asked for a superviser she said they were busy. Finally I got upset and told her either I want a superviser or the president of the company, she finally transfered me, it took a while for the superviser to answer. The first girl and the superviser kept talking about a package I recieved in November. I moved in November, I called and cancled my order because my son had brain surgery and there was and still is a possibility of my husband getting layed off. The supervisor told me that they suspended my order not cancled it and the suspension was lifted this month thats why they deducted from my credit card. She then said she would give me a discount and when I explained that the proactive wasn't working on my son because of his brain infection she then said she would send me out a stronger proactive. I had been on the phone for over an hour and my special needs son was starting to get frustrated because he wNted my attention s
GetHuman：让我们量化一下您与Proactiv联系的经验。在1到5的范围内，如何轻松解决Proactiv问题？
~sandra stotts：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sandra stotts：在沟通方面，我会给他们五分之三的three。
GetHuman：Proactiv快速有效地解决问题的能力又如何呢？
~sandra stotts：为此，我要说出五分之二的two。
GetHuman：最后-对其他Proactiv客户有何建议？
~sandra stotts：在一天中的早些时候或深夜给他们打电话。不要忘记Proactiv可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sandra stotts在November 13, 2017发生的Proactiv客户服务问题中得到了一些有用的反馈和措辞。