Priceline: The rep I reached via this * was amazing. I con...
GetHuman用户~Anonymous来自November 25th, 2017的Priceline条客户评论
~Anonymous案的背景
GetHuman:~Anonymous-您能告诉我们其他Priceline个客户何时提起诉讼吗?
~Anonymous:Yes。在November 21st上是afternoon。
GetHuman:您是否接触到Priceline,如果可以,怎么做?
GetHuman:这些常见的Priceline客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 Priceline 问题的列表)
~Anonymous:“ Update Booking”是我尝试使用to call的原因。
~Anonymous对Priceline客户服务的评价
GetHuman:那么,您如何总结GetHuman的Priceline客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:The rep I reached via this * was amazing. I contacted Priceline three other times over a four day period at another *** * and could only reach customer service reps in Mexico who indicated it may take until my check-in date of Feb * to resolve my situation. The rep I spoke to today contacted the hotel, confirmed as I had learned from talking to the hotel that I had no reservation at this hotel as Priceline and all other wholesalers were blocked from booking rooms at this hotel during my desired time frame as a PGA golf tournament was taking place in the area. The representative refunded my entire prepayment, which was my desired result. I am now going to book another room, but it certainly will not be through Priceline despite the tremendous service I received today. It was just too much work and aggravation over the last four days to correct the error originally made by Priceline.
GetHuman:让我们量化一下您与Priceline联系的经验。在1到5的范围内,如何轻松解决Priceline问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的one。
GetHuman:Priceline快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的two。
GetHuman:最后-对其他Priceline客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Priceline可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在November 21st, 2017发生的Priceline客户服务问题中得到了一些有用的反馈和措辞。