Priceline: I accidentally booked a hotel room through name...
GetHuman用户~ona1414来自November 7th, 2017的Priceline条客户评论
~ona1414案的背景
GetHuman:~ona1414-您能告诉我们其他Priceline个客户何时提起诉讼吗?
~ona1414:Yup。在November 6th上是middle of the night。
GetHuman:您是否接触到Priceline,如果可以,怎么做?
GetHuman:这些常见的Priceline客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ona1414 常见 Priceline 问题的列表)
~ona1414:“ Cancel booking”是我尝试使用to call的原因。
~ona1414对Priceline客户服务的评价
GetHuman:那么,您如何总结GetHuman的Priceline客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ona1414:I accidentally booked a hotel room through name your price. I do admit my mistake and when I realized this I immediately called customer service department and spoke with both a representative and their superior. I am very disappointed in the service and can not believe a company like priceline would offer no leeway. I have dealt with other third party sites before and they where able to change and or modify my reservations. I was simply told nothing could be done and was offered a ** off discount on my next purchase. It suffices to say, that I will never be using priceline services again and will be sharing my experience with my friends, family, and colleagues. I should have read the reviews about priceline before using your service because they where correct, you are a *** company and I experienced this first hand today.
GetHuman:让我们量化一下您与Priceline联系的经验。在1到5的范围内,如何轻松解决Priceline问题?
~ona1414:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ona1414:在沟通方面,我会给他们五分之三的four。
GetHuman:Priceline快速有效地解决问题的能力又如何呢?
~ona1414:为此,我要说出五分之二的one。
GetHuman:最后-对其他Priceline客户有何建议?
~ona1414:在一天中的早些时候或深夜给他们打电话。不要忘记Priceline可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ona1414在November 6th, 2017发生的Priceline客户服务问题中得到了一些有用的反馈和措辞。