Priceline: Complete MONSTERS! Because of them I am missing...
GetHuman用户~KelleyW来自November 22, 2017的Priceline条客户评论
~KelleyW案的背景
GetHuman：~KelleyW-您能告诉我们其他Priceline个客户何时提起诉讼吗？
~KelleyW：Sure。在November 16上是morning。
GetHuman：您是否接触到Priceline，如果可以，怎么做？
GetHuman：这些常见的Priceline客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~KelleyW 常见 Priceline 问题的列表）
~KelleyW：“ Update Booking”是我尝试使用to call的原因。
~KelleyW对Priceline客户服务的评价
GetHuman：那么，您如何总结GetHuman的Priceline客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~KelleyW：Complete MONSTERS! Because of them I am missing my grandfathers funeral tomorrow!!! If me votive stars were allowed I would rate them that!!!!*I had to make and emergency flight to visit my grandfather who fell ill. I bought the flight and rental car package for $****. Sadly my grand father passed away while I was visiting him. First I called the airline telling then my situation. They were more than willing to help me change my flight and at a very low price due to the circumstances. They however could not change the booking due to priceline being the "travel agent." I called priceline to ask if I could change my flight for only * days later told them that the airline was alright with it. Pricelines answer was "NO, it is against our policy to change a "non-refundable*changeable ticket" usually I would understand but this was a death in the family, not an extended vacation. *I kept asking to speak to someone higher up and was told that managers don't speak with customers over the phone
GetHuman：让我们量化一下您与Priceline联系的经验。在1到5的范围内，如何轻松解决Priceline问题？
~KelleyW：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~KelleyW：在沟通方面，我会给他们五分之三的one。
GetHuman：Priceline快速有效地解决问题的能力又如何呢？
~KelleyW：为此，我要说出五分之二的four。
GetHuman：最后-对其他Priceline客户有何建议？
~KelleyW：在一天中的早些时候或深夜给他们打电话。不要忘记Priceline可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~KelleyW在November 16, 2017发生的Priceline客户服务问题中得到了一些有用的反馈和措辞。