Postmates: OVER PROMISE AND UNDER DELIVER
GetHuman用户GetHuman-nimampat来自December 1st, 2017的Postmates条客户评论
GetHuman-nimampat案的背景
GetHuman：GetHuman-nimampat-您能告诉我们其他Postmates个客户何时提起诉讼吗？
GetHuman-nimampat：Yeah。在November 29th上是evening。
GetHuman：您是否接触到Postmates，如果可以，怎么做？
GetHuman-nimampat：我使用在GetHuman Postmates客户服务联系信息页面上找到的email：联系Postmates客户服务 GetHuman：这些常见的Postmates客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-nimampat 常见 Postmates 问题的列表）
GetHuman-nimampat：“ Problem With an Order”是我尝试使用to contact的原因。
GetHuman-nimampat对Postmates客户服务的评价
GetHuman：那么，您如何总结GetHuman的Postmates客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-nimampat：OVER PROMISE AND UNDER DELIVER
GetHuman：您能从11/29/17发生的事情中告诉我们其他人吗？
GetHuman-nimampat：youre phone call number doesnt even work and when you say you reply e-mails in ** min for urgent, that isnt working either.... why am i being charged crazy for something that wasnt even delivered to me. ON TOP of that, i get charged more than my order for delivery that doesnt even get my order right. **The cherry on top is I use you guys *-* times a week and still get HORRIBLE customer service*support. Any e-mails with goods not being delivered are never answered or even credited back. and now you want to charge me for a product i never even got and it still shows "picking up" * hours later when it's not even *.* miles away from me?! My grandma wouldve got there and back faster than the service
GetHuman：让我们量化一下您与Postmates联系的经验。在1到5的范围内，如何轻松解决Postmates问题？
GetHuman-nimampat：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-nimampat：在沟通方面，我会给他们五分之三的five。
GetHuman：Postmates快速有效地解决问题的能力又如何呢？
GetHuman-nimampat：为此，我要说出五分之二的four。
GetHuman：最后-对其他Postmates客户有何建议？
GetHuman-nimampat：尽早或晚些时候与他们打交道。不要忘记Postmates可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-nimampat在November 29th, 2017发生的Postmates客户服务问题中得到了一些有用的反馈和措辞。