Pet360: I contacted this company for the "ease" and "co...

GetHuman用户~m_2012来自November 12th, 2017的Pet360条客户评论

~m_2012案的背景

GetHuman:~m_2012-您能告诉我们其他Pet360个客户何时提起诉讼吗?
~m_2012:Yes I can。在November 9th上是afternoon。
GetHuman:您是否接触到Pet360,如果可以,怎么做?
~m_2012:我使用了我在GetHuman Pet360客户电话号码页面上找到的877-973-8360号码:Pet360客户服务电话号码
GetHuman:这些常见的Pet360客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~m_2012 常见 Pet360 问题的列表)
~m_2012:“ Cancel order”是我尝试使用to call的原因。

~m_2012对Pet360客户服务的评价

GetHuman:那么,您如何总结GetHuman的Pet360客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~m_2012:I contacted this company for the "ease" and "convenience" of online ordering of my new dog's heartworm preventative - oh brother!**I'd adopted the dog out of state, on the adoption day driven us both back to where I lived, then the next day while perusing her medical papers from the rescue organization realized she'd been tested for and prescribed heartworm meds, but I'd been provided with neither a paper prescription or more meds.**I called National Pet Pharmacy, specifically told them "I will be a new customer" and asked them what the ordering process would require (given it's a prescription med). The rep told me they would fax the vet, the vet would fax back, voila, done and done.**I also followed up with a call to the vet to make sure they knew me, the dog, the company who would be contacting them, in short that we were "good to go".**So AFTER NPP told me a fax from the vet would work, I submitted my c.c. payment info and hit "done" on the order. Imagine my surprise when, hours l
GetHuman:让我们量化一下您与Pet360联系的经验。在1到5的范围内,如何轻松解决Pet360问题?
~m_2012:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~m_2012:在沟通方面,我会给他们五分之三的three。
GetHuman:Pet360快速有效地解决问题的能力又如何呢?
~m_2012:为此,我要说出五分之二的one。
GetHuman:最后-对其他Pet360客户有何建议?
~m_2012:在一天中的早些时候或深夜给他们打电话。不要忘记Pet360可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~m_2012在November 9th, 2017发生的Pet360客户服务问题中得到了一些有用的反馈和措辞。

Pet360

1.00 of 5 stars | 4条评论

~m_2012的Pet360评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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