Partsgeek.com: This had to be the worse customer service exper...
GetHuman用户~Teresa Haizlip来自ноябрь 20-го, 2017的Partsgeek.com条客户评论
~Teresa Haizlip案的背景
GetHuman:~Teresa Haizlip-您能告诉我们其他Partsgeek.com个客户何时提起诉讼吗?
~Teresa Haizlip:Yes。在ноябрь 18-го上是evening。
GetHuman:您是否接触到Partsgeek.com,如果可以,怎么做?
GetHuman:这些常见的Partsgeek.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Teresa Haizlip 常见 Partsgeek.com 问题的列表)
~Teresa Haizlip:“ Refund a Charge”是我尝试使用to call的原因。
~Teresa Haizlip对Partsgeek.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Partsgeek.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Teresa Haizlip:This had to be the worse customer service experience I have ever had. I was on hold for about ** minutes, when a rep come on and the call was disconnected. I called back and basically the exact same thing happened again. I was livid. My time is important to me and I dont time to sit and wait on a call that long to begin with. I have never heard of a perswon waiting for ** minutes any way. I was a customer service rep for ** years and I am really surprised that you are still in business.I begged someone to call me on your time, but they never did. The support ticket said they was, but that didnt happen. I have been dealing with the mistake that you made since middle of ocotober ****. Then on top of all of this not being able to speak with someone and explain exactly what expired when I placed the order made it very frustrating. I knew what had happened asb soon as I placed my order because there was a problem with your web page. It didnot give me a confirmation number, nor did it allow
GetHuman:让我们量化一下您与Partsgeek.com联系的经验。在1到5的范围内,如何轻松解决Partsgeek.com问题?
~Teresa Haizlip:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Teresa Haizlip:在沟通方面,我会给他们五分之三的four。
GetHuman:Partsgeek.com快速有效地解决问题的能力又如何呢?
~Teresa Haizlip:为此,我要说出五分之二的three。
GetHuman:最后-对其他Partsgeek.com客户有何建议?
~Teresa Haizlip:在一天中的早些时候或深夜给他们打电话。不要忘记Partsgeek.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Teresa Haizlip在ноябрь 18-го, 2017发生的Partsgeek.com客户服务问题中得到了一些有用的反馈和措辞。