PSE&G: By far the worst customer service I have ever d...
GetHuman用户~anjcustomer来自ноябрь 1-го, 2017的PSE&G条客户评论
~anjcustomer案的背景
GetHuman:~anjcustomer-您能告诉我们其他PSE&G个客户何时提起诉讼吗?
~anjcustomer:Yes I can。在октябрь 23-го上是afternoon。
GetHuman:您是否接触到PSE&G,如果可以,怎么做?
~anjcustomer:我使用了我在GetHuman PSE&G客户电话号码页面上找到的800-436-7734号码:PSE&G客户服务电话号码 GetHuman:这些常见的PSE&G客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anjcustomer 常见 PSE&G 问题的列表)
~anjcustomer:“ Meter reading”是我尝试使用to call的原因。
~anjcustomer对PSE&G客户服务的评价
GetHuman:那么,您如何总结GetHuman的PSE&G客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anjcustomer:By far the worst customer service I have ever dealt with. Besides the ridiculous wait times- whether it be first thing in the morning, mid-afternoon, or night- expect to wait at least ** minutes, if you are lucky* I have waited almost an hour. While a couple people I've dealt with have been civil, I have also literally had a representative raise his voice to me, for absolutely no reason. I work in customer service, so I know how some customers can be, this was not one of those cases, these people really could just care less because they are a monopoly. PSEG customer service is a perfect example of why communism failed- without competition there is no incentive to improve, or apparently even treat customers like human beings.
GetHuman:让我们量化一下您与PSE&G联系的经验。在1到5的范围内,如何轻松解决PSE&G问题?
~anjcustomer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anjcustomer:在沟通方面,我会给他们五分之三的one。
GetHuman:PSE&G快速有效地解决问题的能力又如何呢?
~anjcustomer:为此,我要说出五分之二的four。
GetHuman:最后-对其他PSE&G客户有何建议?
~anjcustomer:在一天中的早些时候或深夜给他们打电话。不要忘记PSE&G可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anjcustomer在октябрь 23-го, 2017发生的PSE&G客户服务问题中得到了一些有用的反馈和措辞。