Orbitz: When I told that Homewood had me assigned to a...
GetHuman用户~pcole来自November 24., 2017的Orbitz条客户评论
~pcole案的背景
GetHuman:~pcole-您能告诉我们其他Orbitz个客户何时提起诉讼吗?
~pcole:Yes。在November 16.上是afternoon。
GetHuman:您是否接触到Orbitz,如果可以,怎么做?
GetHuman:这些常见的Orbitz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pcole 常见 Orbitz 问题的列表)
~pcole:“ Update Account Info”是我尝试使用to call的原因。
~pcole对Orbitz客户服务的评价
GetHuman:那么,您如何总结GetHuman的Orbitz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pcole:When I told that Homewood had me assigned to a smoking room and I had to call several other hotels to find a room, she said our request was only a request and Homewood chose not to honor our request. She then went on line to see if the hotel had non-smoking rooms. When she found out they did she suggested in the future I go on line to Homewood's web site and book thru them.**Why should I use Orbitz if they can't tell me if I had the correct room and they said I needed to book thru the individual hotel web site?**The web site while not rude was conscending.
GetHuman:让我们量化一下您与Orbitz联系的经验。在1到5的范围内,如何轻松解决Orbitz问题?
~pcole:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pcole:在沟通方面,我会给他们五分之三的four。
GetHuman:Orbitz快速有效地解决问题的能力又如何呢?
~pcole:为此,我要说出五分之二的five。
GetHuman:最后-对其他Orbitz客户有何建议?
~pcole:在一天中的早些时候或深夜给他们打电话。不要忘记Orbitz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pcole在November 16., 2017发生的Orbitz客户服务问题中得到了一些有用的反馈和措辞。