Orbitz: Make sure you review your itinerary before AND...
GetHuman用户~jrmenashe来自November 20th, 2017的Orbitz条客户评论
~jrmenashe案的背景
GetHuman:~jrmenashe-您能告诉我们其他Orbitz个客户何时提起诉讼吗?
~jrmenashe:Yup。在November 11th上是middle of the night。
GetHuman:您是否接触到Orbitz,如果可以,怎么做?
~jrmenashe:我使用了我在GetHuman Orbitz客户电话号码页面上找到的844-803-5578号码:Orbitz客户服务电话号码 GetHuman:这些常见的Orbitz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jrmenashe 常见 Orbitz 问题的列表)
~jrmenashe:“ Find Itinerary”是我尝试使用to call的原因。
~jrmenashe对Orbitz客户服务的评价
GetHuman:那么,您如何总结GetHuman的Orbitz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jrmenashe:Make sure you review your itinerary before AND after!!!*Advertised fares for flights with stopovers were $*** - the stopover happened to be appx *.*hrs, so I opted for the $*** fare with a * hour layover as I had flown this leg before & chose not to put my daughter travelling alone on such an arduous journey. SOMEHOW - we were given the *.*hr layover at the the higher price. Orbitz refused to stand behind the advertised prices and explicitly said there was NO GLITCH in the system... well, the glitch is there - and I am being charged for flights I am now being told never existed - so why would I spend the extra $***??? This was my *nd and LAST negative experience with Orbitz. There are plenty of other travel sites and apps or engines that can do a much better job...
GetHuman:让我们量化一下您与Orbitz联系的经验。在1到5的范围内,如何轻松解决Orbitz问题?
~jrmenashe:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jrmenashe:在沟通方面,我会给他们五分之三的five。
GetHuman:Orbitz快速有效地解决问题的能力又如何呢?
~jrmenashe:为此,我要说出五分之二的four。
GetHuman:最后-对其他Orbitz客户有何建议?
~jrmenashe:在一天中的早些时候或深夜给他们打电话。不要忘记Orbitz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jrmenashe在November 11th, 2017发生的Orbitz客户服务问题中得到了一些有用的反馈和措辞。