Orbitz: Agents do not speak clearly and are hard to und...
GetHuman用户~chrisci来自November 26th, 2017的Orbitz条客户评论
~chrisci案的背景
GetHuman:~chrisci-您能告诉我们其他Orbitz个客户何时提起诉讼吗?
~chrisci:Yes。在November 17th上是morning。
GetHuman:您是否接触到Orbitz,如果可以,怎么做?
~chrisci:我使用了我在GetHuman Orbitz客户电话号码页面上找到的844-803-5578号码:Orbitz客户服务电话号码 GetHuman:这些常见的Orbitz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~chrisci 常见 Orbitz 问题的列表)
~chrisci:“ Update Account Info”是我尝试使用to call的原因。
~chrisci对Orbitz客户服务的评价
GetHuman:那么,您如何总结GetHuman的Orbitz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~chrisci:Agents do not speak clearly and are hard to understand. I canceled a *nd night stay but was charged for both nights. They kept telling me to call them back and when I did they still didn't have it taken care of even though the hotel confirmed that they authorized the cancellation with orbitz. After I waited * days for the refund, two **-** minute phones calls, and an online chat---I had to call the hotel to get verification that orbitz clearly already had about billing and the cancellation. They were not charged but they charged me. I will not use them again. FYI- they charged me $**.** more per night then the hotel charged plus their fees.
GetHuman:让我们量化一下您与Orbitz联系的经验。在1到5的范围内,如何轻松解决Orbitz问题?
~chrisci:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~chrisci:在沟通方面,我会给他们五分之三的five。
GetHuman:Orbitz快速有效地解决问题的能力又如何呢?
~chrisci:为此,我要说出五分之二的one。
GetHuman:最后-对其他Orbitz客户有何建议?
~chrisci:在一天中的早些时候或深夜给他们打电话。不要忘记Orbitz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~chrisci在November 17th, 2017发生的Orbitz客户服务问题中得到了一些有用的反馈和措辞。