Optus - Faults: Loud buzzing on our phone to the point where a...
GetHuman用户~Grey Nomad来自November 26th, 2017的Optus - Faults条客户评论
~Grey Nomad案的背景
GetHuman：~Grey Nomad-您能告诉我们其他Optus - Faults个客户何时提起诉讼吗？
~Grey Nomad：Sure。在November 24th上是late at night。
GetHuman：您是否接触到Optus - Faults，如果可以，怎么做？
GetHuman：这些常见的Optus - Faults客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Grey Nomad 常见 Optus - Faults 问题的列表）
~Grey Nomad：“ Technical Support”是我尝试使用to call的原因。
~Grey Nomad对Optus - Faults客户服务的评价
GetHuman：那么，您如何总结GetHuman的Optus - Faults客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Grey Nomad：Loud buzzing on our phone to the point where a conversation is untenable. I am on a rural property & this is an ongoing problem, since ****, especially after rain. The fault lies with the Telstra lines & they repeatedly ignored my requests for service, hence my move to OPTUS. When I contacted OPTUS yesterday I played a recording of the noise to their service representative. She took my mobile number then asked me to hang up the landline phone. Within seconds she called back on my mobile & explained that she suspected the fault to be at the local hub. She explained that she will immediately start the fault reporting procedure & if I could wait would try & get the problem sorted for me. The process took ** minutes & took * calls to various people on her part, she reported her progress to me after each call. Finally she issued a fault report number to me & told me the process for rectifying the fault was underway. Now around * hours later my phone is noise free & the best it's been in lit
GetHuman：让我们量化一下您与Optus - Faults联系的经验。在1到5的范围内，如何轻松解决Optus - Faults问题？
~Grey Nomad：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Grey Nomad：在沟通方面，我会给他们五分之三的five。
GetHuman：Optus - Faults快速有效地解决问题的能力又如何呢？
~Grey Nomad：为此，我要说出五分之二的one。
GetHuman：最后-对其他Optus - Faults客户有何建议？
~Grey Nomad：在一天中的早些时候或深夜给他们打电话。不要忘记Optus - Faults可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Grey Nomad在November 24th, 2017发生的Optus - Faults客户服务问题中得到了一些有用的反馈和措辞。