Optus - Faults: In the last * weeks I have had issues with Optu...
GetHuman用户~Alex来自November 21., 2017的Optus - Faults条客户评论
~Alex案的背景
GetHuman:~Alex-您能告诉我们其他Optus - Faults个客户何时提起诉讼吗?
~Alex:Yes。在November 14.上是evening。
GetHuman:您是否接触到Optus - Faults,如果可以,怎么做?
GetHuman:这些常见的Optus - Faults客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Alex 常见 Optus - Faults 问题的列表)
~Alex:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Alex对Optus - Faults客户服务的评价
GetHuman:那么,您如何总结GetHuman的Optus - Faults客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Alex:In the last * weeks I have had issues with Optus *st time I was without both home phone and internet, and now just the home phone, and I have to wait * week before someone is sent out to rectify whatever is wrong. They have diverted my home phone to my mobile and added a credit to my account to cover the cost of the diversions, but I cannot call anyone unless I use my mobile that is with another carrier and Optus will not pay to reimburse me for that inconvenience. Where is the customer Service that we are paying for????
GetHuman:让我们量化一下您与Optus - Faults联系的经验。在1到5的范围内,如何轻松解决Optus - Faults问题?
~Alex:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Alex:在沟通方面,我会给他们五分之三的three。
GetHuman:Optus - Faults快速有效地解决问题的能力又如何呢?
~Alex:为此,我要说出五分之二的one。
GetHuman:最后-对其他Optus - Faults客户有何建议?
~Alex:在一天中的早些时候或深夜给他们打电话。不要忘记Optus - Faults可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Alex在November 14., 2017发生的Optus - Faults客户服务问题中得到了一些有用的反馈和措辞。