OptumRx: Tip login to your account & go to contact us. A...
GetHuman用户~sjjpc65来自November 21, 2017的OptumRx条客户评论
~sjjpc65案的背景
GetHuman：~sjjpc65-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~sjjpc65：Yes I can。在November 18上是evening。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sjjpc65 常见 OptumRx 问题的列表）
~sjjpc65：“ Preauthorization”是我尝试使用to call的原因。
~sjjpc65对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sjjpc65：Tip login to your account & go to contact us. At the bottom of the page on the right side, is a box. Click on call me now. In less than ** seconds they will call you. I've only had to weight * minutes, to get an agent. Most of them are pleasant & very helpful. Their not perfect but, if your nice to them you'll get better service. I need to call later today, they shipped me wrong medication. Letter that came in package, said they will send you a postage paid package to return the medicine. You will also receive a full refund. I'll post a new review, if I have any problem. Remember how many people they deal with, on a daily basis & most likely get a lot of irate calls. Their doing much better, than when they first started. by: sjjpc**
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~sjjpc65：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sjjpc65：在沟通方面，我会给他们五分之三的one。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~sjjpc65：为此，我要说出五分之二的one。
GetHuman：最后-对其他OptumRx客户有何建议？
~sjjpc65：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sjjpc65在November 18, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。