OptumRx: Received message on answering machine that ther...
GetHuman用户~Itsmeagain来自November 21st, 2017的OptumRx条客户评论
~Itsmeagain案的背景
GetHuman：~Itsmeagain-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~Itsmeagain：Sure。在November 11th上是afternoon。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
~Itsmeagain：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Itsmeagain 常见 OptumRx 问题的列表）
~Itsmeagain：“ Make an order”是我尝试使用to call的原因。
~Itsmeagain对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Itsmeagain：Received message on answering machine that there was a problem with my order and I needed to call regarding ref * ******. Called only to find out wrong prescription has been not filled but also shipped prior to speaking with them. I asked to have order cancelled and was told it had shipped and nothing could be done. Asked for a supervisor and spoke to the nastiest person ever. Made it very clear that this is my problem and not theirs. Hung up and called again and asked for a different supervisor. Never able to get one as they are busy assisting other customers and one would call me right back. I can't believe it would take so long to speak with a supervisor!
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~Itsmeagain：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Itsmeagain：在沟通方面，我会给他们五分之三的five。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~Itsmeagain：为此，我要说出五分之二的two。
GetHuman：最后-对其他OptumRx客户有何建议？
~Itsmeagain：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Itsmeagain在November 11th, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。