OptumRx: I was quoted ***.** for ** day supply which is...
GetHuman用户~connie barnes来自November 25th, 2017的OptumRx条客户评论
~connie barnes案的背景
GetHuman:~connie barnes-您能告诉我们其他OptumRx个客户何时提起诉讼吗?
~connie barnes:Yes。在November 22nd上是afternoon。
GetHuman:您是否接触到OptumRx,如果可以,怎么做?
~connie barnes:我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码:OptumRx客户服务电话号码 GetHuman:这些常见的OptumRx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~connie barnes 常见 OptumRx 问题的列表)
~connie barnes:“ Place an order”是我尝试使用to call的原因。
~connie barnes对OptumRx客户服务的评价
GetHuman:那么,您如何总结GetHuman的OptumRx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~connie barnes:I was quoted ***.** for ** day supply which is what i pay at my pharm. I got a * month supply billed at ***.**. They wont refund the other months. I went round and round with them, asked for supervisor and they refused said theyll call u. I made them look at the order its in black and white. * months later i still wait for the call and omg i looked at the order and they changed it saying it was ***.** for * month. GUess they didnt know i took a pic of it before and after and theres still nothing i can do. Look at other site reviews. I went thru **** made it sound like my insurance said i have to use them. My pharmacy denied my script cause it was switched to optimum w*out my permission.
GetHuman:让我们量化一下您与OptumRx联系的经验。在1到5的范围内,如何轻松解决OptumRx问题?
~connie barnes:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~connie barnes:在沟通方面,我会给他们五分之三的one。
GetHuman:OptumRx快速有效地解决问题的能力又如何呢?
~connie barnes:为此,我要说出五分之二的one。
GetHuman:最后-对其他OptumRx客户有何建议?
~connie barnes:在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~connie barnes在November 22nd, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。