OptumRx: I tried for * weeks to open an account and have...
GetHuman用户~Pierre来自نوفمبر ١٤، ٢٠١٧的OptumRx条客户评论
~Pierre案的背景
GetHuman：~Pierre-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~Pierre：Yeah。在نوفمبر ٨上是middle of the night。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Pierre 常见 OptumRx 问题的列表）
~Pierre：“ Lost card”是我尝试使用to call的原因。
~Pierre对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Pierre：I tried for * weeks to open an account and have multiple Rxs filled for my wife.**st call: Talked to some about what I needed to do.**nd call: after have rxs faxed to them, opened account, ordered the rxs needed. They said I would receive them in about a week.**rd.Call. No rxs. Said Rxs were being processed and they would put them on "Rush"**th Call: No rxs. Still being processed.**th. Call: No Rxs. Found out they had not been forwarded to the pharmacy, so had never been processed.Cancelled order and tried to cancel account but they said they coudn'd to that. Some of the ones I talked to were fairly nice, the others didn't have a clue about what they were doing.*Stick with your hometown pharmacy, someone you can trust.
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~Pierre：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Pierre：在沟通方面，我会给他们五分之三的five。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~Pierre：为此，我要说出五分之二的four。
GetHuman：最后-对其他OptumRx客户有何建议？
~Pierre：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Pierre在نوفمبر ٨، ٢٠١٧发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。