Optimum: I will soon be finding A new cable service,your...

GetHuman用户~tyroneswinton3@gmail.com来自novembre 19, 2017的Optimum条客户评论

~tyroneswinton3@gmail.com案的背景

GetHuman:~tyroneswinton3@gmail.com-您能告诉我们其他Optimum个客户何时提起诉讼吗?
~tyroneswinton3@gmail.com:Sure。在novembre 17上是morning。
GetHuman:您是否接触到Optimum,如果可以,怎么做?
~tyroneswinton3@gmail.com:我使用了我在GetHuman Optimum客户电话号码页面上找到的888-276-5255号码:Optimum客户服务电话号码
GetHuman:这些常见的Optimum客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tyroneswinton3@gmail.com 常见 Optimum 问题的列表)
~tyroneswinton3@gmail.com:“ Change Plan”是我尝试使用to call的原因。

~tyroneswinton3@gmail.com对Optimum客户服务的评价

GetHuman:那么,您如何总结GetHuman的Optimum客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tyroneswinton3@gmail.com:I will soon be finding A new cable service,your service representative Nokia *N-*M has a very poor attitude absolutely no concern about consumers concerns which is unacceptable ,I waited on the line at *:** a.m. For ** minutes before getting someone on the line and was never told from Nokia or her supervisor Mr.John*Zxv,about the New no holding on program and a call back program you have that the system will call you back I had to go on line to find that information out myself even though that was my main complaint not Nokia or John,did not say one thing about it even to the fact that I was very upset for waiting on the phone for almost ** minutes before someone answered the phone only answer I got from Nokia was the call volume is long and there's nothing we can do Never said sorry never said I apologize never said nothing professional if she was working for my office she would be fired nokia and John BoTH,Are very unprofessional I have a service issue where my TV been Pauseing in,an
GetHuman:让我们量化一下您与Optimum联系的经验。在1到5的范围内,如何轻松解决Optimum问题?
~tyroneswinton3@gmail.com:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tyroneswinton3@gmail.com:在沟通方面,我会给他们五分之三的three。
GetHuman:Optimum快速有效地解决问题的能力又如何呢?
~tyroneswinton3@gmail.com:为此,我要说出五分之二的two。
GetHuman:最后-对其他Optimum客户有何建议?
~tyroneswinton3@gmail.com:在一天中的早些时候或深夜给他们打电话。不要忘记Optimum可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tyroneswinton3@gmail.com在novembre 17, 2017发生的Optimum客户服务问题中得到了一些有用的反馈和措辞。

Optimum

3.13 of 5 stars | 59条评论

~tyroneswinton3@gmail.com的Optimum评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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