Optimum: I spoke to * associates, the first one was arro...

GetHuman用户~mario campos来自November 20th, 2017的Optimum条客户评论

~mario campos案的背景

GetHuman:~mario campos-您能告诉我们其他Optimum个客户何时提起诉讼吗?
~mario campos:Yes I can。在November 15th上是middle of the night。
GetHuman:您是否接触到Optimum,如果可以,怎么做?
~mario campos:我使用了我在GetHuman Optimum客户电话号码页面上找到的888-276-5255号码:Optimum客户服务电话号码
GetHuman:这些常见的Optimum客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mario campos 常见 Optimum 问题的列表)
~mario campos:“ Cancel Account”是我尝试使用to call的原因。

~mario campos对Optimum客户服务的评价

GetHuman:那么,您如何总结GetHuman的Optimum客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mario campos:I spoke to * associates, the first one was arrogant, threatening, and with a tone of a person without education. It was like he was trying to impose his conditions (such as if it was letting me to know as follow: "Is our way you have to accept our condition or else" "do you want to cancel today or next day" " There is no promotions now repeating do you want the service or not, I am ready to cancel and terminate our service, and move on. Do you want the service or not. I did tell him I have been with Optimum for more than * years, I will lwt you know when.*Thje second was a lady telling me that she could do better and give a better deal tan the Verizon telling me that in every organization were bad (rotten) apples. She did not convinced me that she was sincere. The last one try to retain me telling me that he was offering me a better deal and for less money. $***. and some change I believe ***.** for * years. It was ok. but he failed to specify that the premium channels were included fo
GetHuman:让我们量化一下您与Optimum联系的经验。在1到5的范围内,如何轻松解决Optimum问题?
~mario campos:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mario campos:在沟通方面,我会给他们五分之三的five。
GetHuman:Optimum快速有效地解决问题的能力又如何呢?
~mario campos:为此,我要说出五分之二的two。
GetHuman:最后-对其他Optimum客户有何建议?
~mario campos:在一天中的早些时候或深夜给他们打电话。不要忘记Optimum可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mario campos在November 15th, 2017发生的Optimum客户服务问题中得到了一些有用的反馈和措辞。

Optimum

3.13 of 5 stars | 59条评论

~mario campos的Optimum评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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