Oprah Magazine: Phone rep was excellent, very polite. However...
GetHuman用户~AnonymousS来自November 24th, 2017的Oprah Magazine条客户评论
~AnonymousS案的背景
GetHuman：~AnonymousS-您能告诉我们其他Oprah Magazine个客户何时提起诉讼吗？
~AnonymousS：Yes。在November 21st上是middle of the night。
GetHuman：您是否接触到Oprah Magazine，如果可以，怎么做？
GetHuman：这些常见的Oprah Magazine客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~AnonymousS 常见 Oprah Magazine 问题的列表）
~AnonymousS：“ Cancel my subscription”是我尝试使用to call的原因。
~AnonymousS对Oprah Magazine客户服务的评价
GetHuman：那么，您如何总结GetHuman的Oprah Magazine客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~AnonymousS：Phone rep was excellent, very polite. However, Hearst Co which manages the magazine is using scare tactics to get folks to renew their gift subscriptions. I got a letter warning that account was DELINQUENT from their collections dept. I had bought my mom a gift subscription, but she no longer wanted it, so I didn't plan to re-order. This practice of sending warning letters just because a gift is not renewed is outrageous. The rep sounded surprised as well. I asked her to cancel my own subscription as a result of these letters. This is an unethical way to run a business and try to drum up additional subscriptions. The rep was very polite and took care of the cancellation of my own subscription.
GetHuman：让我们量化一下您与Oprah Magazine联系的经验。在1到5的范围内，如何轻松解决Oprah Magazine问题？
~AnonymousS：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~AnonymousS：在沟通方面，我会给他们五分之三的four。
GetHuman：Oprah Magazine快速有效地解决问题的能力又如何呢？
~AnonymousS：为此，我要说出五分之二的five。
GetHuman：最后-对其他Oprah Magazine客户有何建议？
~AnonymousS：在一天中的早些时候或深夜给他们打电话。不要忘记Oprah Magazine可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~AnonymousS在November 21st, 2017发生的Oprah Magazine客户服务问题中得到了一些有用的反馈和措辞。