Oempcworld.com: Advertising scam and abusive customer service...
GetHuman用户~nmbenson来自November 18th, 2017的Oempcworld.com条客户评论
~nmbenson案的背景
GetHuman:~nmbenson-您能告诉我们其他Oempcworld.com个客户何时提起诉讼吗?
~nmbenson:Yes。在November 10th上是middle of the night。
GetHuman:您是否接触到Oempcworld.com,如果可以,怎么做?
GetHuman:这些常见的Oempcworld.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~nmbenson 常见 Oempcworld.com 问题的列表)
~nmbenson:“ Complaint”是我尝试使用to call的原因。
~nmbenson对Oempcworld.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Oempcworld.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~nmbenson:Advertising scam and abusive customer service.**They advertise one price and checkout at another. I directed in the "notes" section to honor sale price or cancel order. They shipped and charged me non sale price. I called to get it corrected and was chastised by the rep and told I have to either accept the full charge or return it, I had no other option. (The sale price is still up at the time of writing this)**I then complained of their practice to BBB, where they accused me of demanding a refund and not giving them the option for credit and that I was abusive. Why would I spend time writing a negative review about not getting a credit if I got exactly what they claimed I wanted? They even claimed I had the product before it even left the USPS facility. Laughable.**Be warned they deal in volume so don't count on customer service or price correction* and it is true if you return defective product that shipped free they do in fact charge you shipping for the return.
GetHuman:让我们量化一下您与Oempcworld.com联系的经验。在1到5的范围内,如何轻松解决Oempcworld.com问题?
~nmbenson:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~nmbenson:在沟通方面,我会给他们五分之三的one。
GetHuman:Oempcworld.com快速有效地解决问题的能力又如何呢?
~nmbenson:为此,我要说出五分之二的one。
GetHuman:最后-对其他Oempcworld.com客户有何建议?
~nmbenson:在一天中的早些时候或深夜给他们打电话。不要忘记Oempcworld.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~nmbenson在November 10th, 2017发生的Oempcworld.com客户服务问题中得到了一些有用的反馈和措辞。