trying to have OCWEN mail me an overage on my t...
GetHuman用户~patty来自November 26th, 2017的Ocwen条客户评论
~patty案的背景
GetHuman：~patty-您能告诉我们其他Ocwen个客户何时提起诉讼吗？
~patty：Yup。在November 19th上是evening。
GetHuman：您是否接触到Ocwen，如果可以，怎么做？
~patty：我使用了我在GetHuman Ocwen客户电话号码页面上找到的800-746-2936号码：Ocwen客户服务电话号码 GetHuman：这些常见的Ocwen客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~patty 常见 Ocwen 问题的列表）
~patty：“ Eligibility Questions”是我尝试使用to call的原因。
~patty对Ocwen客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ocwen客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~patty：trying to have OCWEN mail me an overage on my tax escrow. I was notified in ***** of this overage. I called them each month because I never received this ****.** refund. (cant figure how a mtg company could make this mistake first of all!?!?) Each month I called, I was told there was some reason the check was not mailed to me, but promised as a priority, in ** days I would receive my check. Today, after *th month of calling I got the same response! They are holding my money they stole from me in randsome! No one speaks english well. And no matter what phone I call on, they use the excuse "Sorry, but we are having difficuylty with this connection....!" I plan to file a claim in court because they are not giving my my money back! I am in shock, but will be filing a court case against them and they will then need to pay for the filing fees and my day from work, and interest, as well as the time I have spent talking to them and the stress all their "customer service" has caused
GetHuman：让我们量化一下您与Ocwen联系的经验。在1到5的范围内，如何轻松解决Ocwen问题？
~patty：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~patty：在沟通方面，我会给他们五分之三的one。
GetHuman：Ocwen快速有效地解决问题的能力又如何呢？
~patty：为此，我要说出五分之二的one。
GetHuman：最后-对其他Ocwen客户有何建议？
~patty：在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~patty在November 19th, 2017发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。