Ocwen: The connection was horrible, the customer rep...
GetHuman用户~Gwen来自noviembre 9º, 2017的Ocwen条客户评论
~Gwen案的背景
GetHuman：~Gwen-您能告诉我们其他Ocwen个客户何时提起诉讼吗？
~Gwen：Yup。在noviembre 1º上是middle of the night。
GetHuman：您是否接触到Ocwen，如果可以，怎么做？
~Gwen：我使用了我在GetHuman Ocwen客户电话号码页面上找到的800-746-2936号码：Ocwen客户服务电话号码 GetHuman：这些常见的Ocwen客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Gwen 常见 Ocwen 问题的列表）
~Gwen：“ Update account information”是我尝试使用to call的原因。
~Gwen对Ocwen客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ocwen客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Gwen：The connection was horrible, the customer rep. couldn't understand what she was saying, did not have a good command of the English language. I need information concerning my modification application and a letter I received today. Processing of the application will be delayed because of bad communication. The reps I have spoken with either do not have the correct information or are giving me wrong information, we have asked which forms we need to send after receiving communication that more information is needed and am told we don't need to send anything else, then a week later we told to send the same documentation again. We really need to speak to someone from USA, it is a real shame that you don't take care of your customers as you claim. I am going to report this to every appropiate agency until someone can help us. We will probably turned down from the modification process because we can't get proper information in a timely manner. Please all I ask is that someone who speaks Englis
GetHuman：让我们量化一下您与Ocwen联系的经验。在1到5的范围内，如何轻松解决Ocwen问题？
~Gwen：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Gwen：在沟通方面，我会给他们五分之三的three。
GetHuman：Ocwen快速有效地解决问题的能力又如何呢？
~Gwen：为此，我要说出五分之二的two。
GetHuman：最后-对其他Ocwen客户有何建议？
~Gwen：在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Gwen在noviembre 1º, 2017发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。