Ocwen: I called the number, and was made to listen to...
GetHuman用户~jg来自November 28., 2017的Ocwen条客户评论
~jg案的背景
GetHuman:~jg-您能告诉我们其他Ocwen个客户何时提起诉讼吗?
~jg:Sure。在November 26.上是afternoon。
GetHuman:您是否接触到Ocwen,如果可以,怎么做?
GetHuman:这些常见的Ocwen客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jg 常见 Ocwen 问题的列表)
~jg:“ Request a Loan”是我尝试使用to call的原因。
~jg对Ocwen客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ocwen客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jg:I called the number, and was made to listen to many different "offers" that I've won a cruise, qualify for a gift card, qualify for home security, qualify for Dish network, etc, etc. At the end of a ** sales pitch (I could not press a key or it would revert back to the beginning), the recording said that the number was changed in my area to *** ***-****. I hung up and called that number, and got hit with a few more sales pitches before getting to an automated system that could not recognize my last name when I said it. I tried several times. There was no way to get through to a customer service agent. I don't get it.....I used this number last week and got right through....no sales pitches either.
GetHuman:让我们量化一下您与Ocwen联系的经验。在1到5的范围内,如何轻松解决Ocwen问题?
~jg:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jg:在沟通方面,我会给他们五分之三的four。
GetHuman:Ocwen快速有效地解决问题的能力又如何呢?
~jg:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ocwen客户有何建议?
~jg:在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jg在November 26., 2017发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。