O2gearshop.com: Initial Order, credit card charged - Jan *th*Em...

GetHuman用户~htlcalbbs来自November 8th, 2017的O2gearshop.com条客户评论

~htlcalbbs案的背景

GetHuman:~htlcalbbs-您能告诉我们其他O2gearshop.com个客户何时提起诉讼吗?
~htlcalbbs:Yes I can。在November 5th上是middle of the night。
GetHuman:您是否接触到O2gearshop.com,如果可以,怎么做?
~htlcalbbs:我使用了我在GetHuman O2gearshop.com客户电话号码页面上找到的877-504-4327号码:O2gearshop.com客户服务电话号码
GetHuman:这些常见的O2gearshop.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~htlcalbbs 常见 O2gearshop.com 问题的列表)
~htlcalbbs:“ Change order”是我尝试使用to call的原因。

~htlcalbbs对O2gearshop.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的O2gearshop.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~htlcalbbs:Initial Order, credit card charged - Jan *th*Email from o* stating Item not available, given IN STOCK, READY TO SHIP options - Jan **Email to o* asking for bundle options - Jan **Response from o* regarding Jan * question - Jan **Response to o* with new option to order - Jan **Received email stating my CC was getting refunded because I didnt select another option, order cancelled - Jan ***Called Customer service, was told order was not cancelled - Jan ***Received email stating second selection was not available - Jan ***Called o*, told "sorry", pick something else or refund was my option. Asked to speak to manager. Was told that the man on the phone was the highest person I could speak to. Was told I'm not the only person ordering from them and they get a lot of email. Explained to o* that they should hire the staff to handle their volume. Went with the refund.**Ski trip in * month. Good thing I started early.
GetHuman:让我们量化一下您与O2gearshop.com联系的经验。在1到5的范围内,如何轻松解决O2gearshop.com问题?
~htlcalbbs:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~htlcalbbs:在沟通方面,我会给他们五分之三的five。
GetHuman:O2gearshop.com快速有效地解决问题的能力又如何呢?
~htlcalbbs:为此,我要说出五分之二的two。
GetHuman:最后-对其他O2gearshop.com客户有何建议?
~htlcalbbs:在一天中的早些时候或深夜给他们打电话。不要忘记O2gearshop.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~htlcalbbs在November 5th, 2017发生的O2gearshop.com客户服务问题中得到了一些有用的反馈和措辞。

O2gearshop.com

2.17 of 5 stars | 3条评论

~htlcalbbs的O2gearshop.com评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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