Norton AntiVirus: I called ***-***-****. I was on hold for a lon...

GetHuman用户~Racquel来自November 4th, 2017的Norton AntiVirus条客户评论

~Racquel案的背景

GetHuman:~Racquel-您能告诉我们其他Norton AntiVirus个客户何时提起诉讼吗?
~Racquel:Yes。在November 2nd上是morning。
GetHuman:您是否接触到Norton AntiVirus,如果可以,怎么做?
~Racquel:我使用了我在GetHuman Norton AntiVirus客户电话号码页面上找到的800-927-3991号码:Norton AntiVirus客户服务电话号码
GetHuman:这些常见的Norton AntiVirus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Racquel 常见 Norton AntiVirus 问题的列表)
~Racquel:“ Cancel order”是我尝试使用to call的原因。

~Racquel对Norton AntiVirus客户服务的评价

GetHuman:那么,您如何总结GetHuman的Norton AntiVirus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Racquel:I called ***-***-****. I was on hold for a long time. A recorded mesage came on periodically to get me to go to their website instead. Also, at one point the music stopped, so I didn't know if I was still connected. Finally an "Ali" helped me. The reason I called: my "Norton ***" was not working. The computer I was calling about has dial up. So, one way of helping me did not work, so Ali tried another way. I now have Norton service. I am disappointed that Norton does not make it easy to talk to a live person. Thank goodness there is gethuman.com. *In summary, the wait was long, but I did get a good result. Ali is amazing.
GetHuman:让我们量化一下您与Norton AntiVirus联系的经验。在1到5的范围内,如何轻松解决Norton AntiVirus问题?
~Racquel:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Racquel:在沟通方面,我会给他们五分之三的two。
GetHuman:Norton AntiVirus快速有效地解决问题的能力又如何呢?
~Racquel:为此,我要说出五分之二的three。
GetHuman:最后-对其他Norton AntiVirus客户有何建议?
~Racquel:在一天中的早些时候或深夜给他们打电话。不要忘记Norton AntiVirus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Racquel在November 2nd, 2017发生的Norton AntiVirus客户服务问题中得到了一些有用的反馈和措辞。

Norton AntiVirus

3.39 of 5 stars | 106条评论

~Racquel的Norton AntiVirus评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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