Northeast Utilities: What you get is a litany of "things I can't do...
GetHuman用户~Senex来自نوفمبر ٢٤، ٢٠١٧的Northeast Utilities条客户评论
~Senex案的背景
GetHuman：~Senex-您能告诉我们其他Northeast Utilities个客户何时提起诉讼吗？
~Senex：Yup。在نوفمبر ١٤上是late at night。
GetHuman：您是否接触到Northeast Utilities，如果可以，怎么做？
GetHuman：这些常见的Northeast Utilities客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Senex 常见 Northeast Utilities 问题的列表）
~Senex：“ Cancel service”是我尝试使用to call的原因。
~Senex对Northeast Utilities客户服务的评价
GetHuman：那么，您如何总结GetHuman的Northeast Utilities客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Senex：What you get is a litany of "things I can't do," instead of a mindset that is set upon trying to offer the customer meaningful assistance. I spoke to four different individuals, and all seem intent or just getting rid of you. They claim that they are forbidden to switch calls to the corporate office that has authority for the conduct of those in call centers, and they claim that if you want to complain, you'll have to write a letter.**This company needs to rethink its role vis-a-vis its customers, and not so bury itself between "automated responses" and a staff that behaves as if its guarding the walls of the Kremlin!
GetHuman：让我们量化一下您与Northeast Utilities联系的经验。在1到5的范围内，如何轻松解决Northeast Utilities问题？
~Senex：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Senex：在沟通方面，我会给他们五分之三的three。
GetHuman：Northeast Utilities快速有效地解决问题的能力又如何呢？
~Senex：为此，我要说出五分之二的four。
GetHuman：最后-对其他Northeast Utilities客户有何建议？
~Senex：在一天中的早些时候或深夜给他们打电话。不要忘记Northeast Utilities可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Senex在نوفمبر ١٤، ٢٠١٧发生的Northeast Utilities客户服务问题中得到了一些有用的反馈和措辞。