North Jersey Federal Credit Union: Without any prior notice last year (****), the...
GetHuman用户~donone11来自novembre 4º, 2017的North Jersey Federal Credit Union条客户评论
~donone11案的背景
GetHuman:~donone11-您能告诉我们其他North Jersey Federal Credit Union个客户何时提起诉讼吗?
~donone11:Yup。在ottobre 25º上是middle of the night。
GetHuman:您是否接触到North Jersey Federal Credit Union,如果可以,怎么做?
GetHuman:这些常见的North Jersey Federal Credit Union客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~donone11 常见 North Jersey Federal Credit Union 问题的列表)
~donone11:“ Question”是我尝试使用to call的原因。
~donone11对North Jersey Federal Credit Union客户服务的评价
GetHuman:那么,您如何总结GetHuman的North Jersey Federal Credit Union客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~donone11:Without any prior notice last year (****), the North Jersey Federal Credit Union (NJFCU) Totowa branch I belong to started to charge a paper statement fee: they just sent me my quarterly paper statement one day with the fee already deducted. I decided to let it go, and just try to close my share account with them. I spoke to a teller named Irene, who was supposed to send me an Account Closure form. She took her sweet old time about it and I had to call back a couple of weeks later to get someone else to send me the form...**When I got the balance remaining (supposedly) from my closed account, it was $** light. I called customer service to ask why that was. They told me that they (again without warning or prior notice) charged me an account inactivity fee of $* for each of * months.**I then called the teller supervisor Lisa Hand - who ducked my call for several days - at the branch to say that I was not warned about either of these fees in advance. I asked which previous statement cited
GetHuman:让我们量化一下您与North Jersey Federal Credit Union联系的经验。在1到5的范围内,如何轻松解决North Jersey Federal Credit Union问题?
~donone11:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~donone11:在沟通方面,我会给他们五分之三的one。
GetHuman:North Jersey Federal Credit Union快速有效地解决问题的能力又如何呢?
~donone11:为此,我要说出五分之二的three。
GetHuman:最后-对其他North Jersey Federal Credit Union客户有何建议?
~donone11:在一天中的早些时候或深夜给他们打电话。不要忘记North Jersey Federal Credit Union可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~donone11在ottobre 25º, 2017发生的North Jersey Federal Credit Union客户服务问题中得到了一些有用的反馈和措辞。