Nikon: Third & *th calls re: ******* repair order for...
GetHuman用户GetHuman-121011来自نوفمبر ٢، ٢٠١٧的Nikon条客户评论
GetHuman-121011案的背景
GetHuman：GetHuman-121011-您能告诉我们其他Nikon个客户何时提起诉讼吗？
GetHuman-121011：Sure。在أكتوبر ٢٦上是afternoon。
GetHuman：您是否接触到Nikon，如果可以，怎么做？
GetHuman-121011：我使用了我在GetHuman Nikon客户电话号码页面上找到的800-645-6687号码：Nikon客户服务电话号码 GetHuman：这些常见的Nikon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-121011 常见 Nikon 问题的列表）
GetHuman-121011：“ Returns”是我尝试使用to call的原因。
GetHuman-121011对Nikon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Nikon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-121011：Third & *th calls re: ******* repair order for a S*** point and shoot from Walmart. Nikon told me lens part was on order from Japan! Lens would not retract, so cust. serv. decided to make me wait til part comes in! What kind of serv. is that? I should have a camera in my hand. Product was faulty--replace it!! Don't make cust. wait for repair if part is not avail!!! And this morning I was on hold most of ** min. to speak to supervisor and that was my *nd call today. Nikon should call customer back instead of making them hold ** min!! This is not customer serv. and i have no resolution as yet. Spoke to supervisor Nefta who told me he would take matter up with cust. serv. mgr. What is Nikon's time for getting to callers? What is Nikon's time for making customers wait for repair*replacement? Nikon is way over alloted time to be considered customer service. Buy a Canon, mine works fine after * yrs of being in my handbag all the time!
GetHuman：让我们量化一下您与Nikon联系的经验。在1到5的范围内，如何轻松解决Nikon问题？
GetHuman-121011：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-121011：在沟通方面，我会给他们五分之三的five。
GetHuman：Nikon快速有效地解决问题的能力又如何呢？
GetHuman-121011：为此，我要说出五分之二的two。
GetHuman：最后-对其他Nikon客户有何建议？
GetHuman-121011：在一天中的早些时候或深夜给他们打电话。不要忘记Nikon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-121011在أكتوبر ٢٦، ٢٠١٧发生的Nikon客户服务问题中得到了一些有用的反馈和措辞。