New York Times: I Called because of failed delivery, and after...
GetHuman用户~NC - failed home delivery来自November 20, 2017的New York Times条客户评论
~NC - failed home delivery案的背景
GetHuman：~NC - failed home delivery-您能告诉我们其他New York Times个客户何时提起诉讼吗？
~NC - failed home delivery：Yes I can。在November 17上是middle of the night。
GetHuman：您是否接触到New York Times，如果可以，怎么做？
GetHuman：这些常见的New York Times客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~NC - failed home delivery 常见 New York Times 问题的列表）
~NC - failed home delivery：“ Cancel service”是我尝试使用to call的原因。
~NC - failed home delivery对New York Times客户服务的评价
GetHuman：那么，您如何总结GetHuman的New York Times客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~NC - failed home delivery：I Called because of failed delivery, and after reporting the failed delivery, no new paper was delivered as promised. The customer service person sounded like they were in a room full of noise and said they could not understand me. I finally was so fed up with the answers I was getting about the failure to deliver my paper and the subsequent failure to follow up by the Times as promised, I cancelled my subscription. The customer service person then indicated it would take two weeks to cancel, so now I get to pay for a paper I don't want, and which was not delivered. Additionally, when I asked to speak to a supervisor, I was put on hold for almost ** minutes before the original person I was speaking to came back on and told me that the supervisor was experiencing high call volumes and would call me back. I asked when I could expect a callback and was told sometime in the next ** hours. Must be some major high call volume, probably because the front line customer service is totally in
GetHuman：让我们量化一下您与New York Times联系的经验。在1到5的范围内，如何轻松解决New York Times问题？
~NC - failed home delivery：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~NC - failed home delivery：在沟通方面，我会给他们五分之三的four。
GetHuman：New York Times快速有效地解决问题的能力又如何呢？
~NC - failed home delivery：为此，我要说出五分之二的five。
GetHuman：最后-对其他New York Times客户有何建议？
~NC - failed home delivery：在一天中的早些时候或深夜给他们打电话。不要忘记New York Times可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~NC - failed home delivery在November 17, 2017发生的New York Times客户服务问题中得到了一些有用的反馈和措辞。