Netspend: First I got a text alert that there may be prob...
GetHuman用户~MissHolly81来自November 16th, 2017的Netspend条客户评论
~MissHolly81案的背景
GetHuman:~MissHolly81-您能告诉我们其他Netspend个客户何时提起诉讼吗?
~MissHolly81:Yes I can。在November 8th上是afternoon。
GetHuman:您是否接触到Netspend,如果可以,怎么做?
GetHuman:这些常见的Netspend客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MissHolly81 常见 Netspend 问题的列表)
~MissHolly81:“ Account Access”是我尝试使用to call的原因。
~MissHolly81对Netspend客户服务的评价
GetHuman:那么,您如何总结GetHuman的Netspend客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MissHolly81:First I got a text alert that there may be problem with my card and to call customer service before using it. When I call customer service I get the following recording,"We cannot take your your call at this time." I then tried logging on the web. When I put in my username and password I get the following message,*"There' a problem with your account, call customer service." I've verified that my funds are in my account, but keep getting this "catch **" ****!*I'm staying in a hotel with my children. We're suppose to move today, but I can't access the funds in my account with my card and can't get NetSpend's customer service to take my calls. I can't even use my card to pay for another night at the hotel! *My family is stranded with no place to go, and no way to pay for anything! No food or shelter!*Like I said, my funds are in my account.*NetSpend is holding them hostage and my children and I are left out in ***F Texas weather with no food, water, shelter etc.*What can I do?
GetHuman:让我们量化一下您与Netspend联系的经验。在1到5的范围内,如何轻松解决Netspend问题?
~MissHolly81:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MissHolly81:在沟通方面,我会给他们五分之三的one。
GetHuman:Netspend快速有效地解决问题的能力又如何呢?
~MissHolly81:为此,我要说出五分之二的four。
GetHuman:最后-对其他Netspend客户有何建议?
~MissHolly81:在一天中的早些时候或深夜给他们打电话。不要忘记Netspend可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MissHolly81在November 8th, 2017发生的Netspend客户服务问题中得到了一些有用的反馈和措辞。