Netscape: After calling ***-***-**** each person, for a t...
GetHuman用户~Frank来自November 23rd, 2017的Netscape条客户评论
~Frank案的背景
GetHuman：~Frank-您能告诉我们其他Netscape个客户何时提起诉讼吗？
~Frank：Yup。在November 15th上是afternoon。
GetHuman：您是否接触到Netscape，如果可以，怎么做？
GetHuman：这些常见的Netscape客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Frank 常见 Netscape 问题的列表）
~Frank：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Frank对Netscape客户服务的评价
GetHuman：那么，您如何总结GetHuman的Netscape客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Frank：After calling ***-***-**** each person, for a total of *, told me that they were with AOL and they would transfer me to netscape technical support and each time someone answered the phone they were from AOL. The *th person said he was in billing and confirmed I paid $*.** a month and he transferred me to netscape tech, who happened to be the ** person and was with AOL and she told me that I was not paying $*.** a month and I was a free customer. I then told her that I was paying $*.** a month for the last * years. She then told me to call back in the morning and speak to the billing dept at Netscape at ***-***-**** and the previous person told me to call ***-***-****. Time to dump Netscape and AOL.
GetHuman：让我们量化一下您与Netscape联系的经验。在1到5的范围内，如何轻松解决Netscape问题？
~Frank：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Frank：在沟通方面，我会给他们五分之三的three。
GetHuman：Netscape快速有效地解决问题的能力又如何呢？
~Frank：为此，我要说出五分之二的two。
GetHuman：最后-对其他Netscape客户有何建议？
~Frank：在一天中的早些时候或深夜给他们打电话。不要忘记Netscape可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Frank在November 15th, 2017发生的Netscape客户服务问题中得到了一些有用的反馈和措辞。