Netflix: issue: account 'paused' until charge number in...
GetHuman用户~zeeg来自novembre 18, 2017的Netflix条客户评论
~zeeg案的背景
GetHuman：~zeeg-您能告诉我们其他Netflix个客户何时提起诉讼吗？
~zeeg：Yes。在novembre 9上是morning。
GetHuman：您是否接触到Netflix，如果可以，怎么做？
GetHuman：这些常见的Netflix客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~zeeg 常见 Netflix 问题的列表）
~zeeg：“ Setup service”是我尝试使用to call的原因。
~zeeg对Netflix客户服务的评价
GetHuman：那么，您如何总结GetHuman的Netflix客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~zeeg：issue: account 'paused' until charge number input. over ** hours of 'hold for bank*paypal action' and * charge methods and hours of chat room help. Told it was NOT an 'authorization',* which by all other transaction history (grocery store, ebay, google recurring account charges) takes moments* that is was a 'charge order' and that takes *-* days to process. Suggestion by Netflix that I call my bank to speed that up- Bank of America had charged my account twice, and while it was in 'pending' mode, said that the account charge was authorized and that the bank does not rescind that authorization and the problem was with netflix. After communicating this via the chat session, I was twice told that 'Netflix is just like a grocery store where you swipe your card and we wait for the bank to process' However, the grocery store lets me take my groceries with me without waiting *-* days for the bank to transfer the money into their account. So that analogy does not hold water. I am very
GetHuman：让我们量化一下您与Netflix联系的经验。在1到5的范围内，如何轻松解决Netflix问题？
~zeeg：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~zeeg：在沟通方面，我会给他们五分之三的two。
GetHuman：Netflix快速有效地解决问题的能力又如何呢？
~zeeg：为此，我要说出五分之二的three。
GetHuman：最后-对其他Netflix客户有何建议？
~zeeg：在一天中的早些时候或深夜给他们打电话。不要忘记Netflix可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~zeeg在novembre 9, 2017发生的Netflix客户服务问题中得到了一些有用的反馈和措辞。