Netflix: Beware, I'm going through divorce, credit card...

GetHuman用户~Ali Baba来自novembre 21, 2017的Netflix条客户评论

~Ali Baba案的背景

GetHuman:~Ali Baba-您能告诉我们其他Netflix个客户何时提起诉讼吗?
~Ali Baba:Yes。在novembre 16上是afternoon。
GetHuman:您是否接触到Netflix,如果可以,怎么做?
~Ali Baba:我使用了我在GetHuman Netflix客户电话号码页面上找到的800-585-8131号码:Netflix客户服务电话号码
GetHuman:这些常见的Netflix客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ali Baba 常见 Netflix 问题的列表)
~Ali Baba:“ Request a Show”是我尝试使用to call的原因。

~Ali Baba对Netflix客户服务的评价

GetHuman:那么,您如何总结GetHuman的Netflix客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ali Baba:Beware, I'm going through divorce, credit card charges had been stopped but I did not cancel my membership. Credit card is husbands...Netflix will continue charging your card each month (even though my name is no longer on the account) even though they had not been able to for the last few months. The agent I spoke with was able to refund a payment that was billed today, and I just received an email informing me of that. So beware of that, additionally they can only make a refund of a payment within the last ** days. Now I will have to contact x and have him call the credit card company to reject the other payments. The agent was able to verify that I had not been using the a*c for the last * months, but they still are unable to reverse the charges. The agent was great though, even if I didn't like the answers.
GetHuman:让我们量化一下您与Netflix联系的经验。在1到5的范围内,如何轻松解决Netflix问题?
~Ali Baba:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ali Baba:在沟通方面,我会给他们五分之三的five。
GetHuman:Netflix快速有效地解决问题的能力又如何呢?
~Ali Baba:为此,我要说出五分之二的four。
GetHuman:最后-对其他Netflix客户有何建议?
~Ali Baba:在一天中的早些时候或深夜给他们打电话。不要忘记Netflix可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ali Baba在novembre 16, 2017发生的Netflix客户服务问题中得到了一些有用的反馈和措辞。

Netflix

3.85 of 5 stars | 636条评论

~Ali Baba的Netflix评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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