Netflix: Asked for an e-mail address and was told there...
GetHuman用户~wolfpuppy来自November 20th, 2017的Netflix条客户评论
~wolfpuppy案的背景
GetHuman:~wolfpuppy-您能告诉我们其他Netflix个客户何时提起诉讼吗?
~wolfpuppy:Yup。在November 19th上是middle of the night。
GetHuman:您是否接触到Netflix,如果可以,怎么做?
~wolfpuppy:我使用了我在GetHuman Netflix客户电话号码页面上找到的800-585-8131号码:Netflix客户服务电话号码 GetHuman:这些常见的Netflix客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~wolfpuppy 常见 Netflix 问题的列表)
~wolfpuppy:“ Complaint”是我尝试使用to call的原因。
~wolfpuppy对Netflix客户服务的评价
GetHuman:那么,您如何总结GetHuman的Netflix客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~wolfpuppy:Asked for an e-mail address and was told there wasn't one. So, I cannot speak directly to a person in charge of billing, credit, tech, or customer support, nor can I e-mail a message (positive or negative) to the manager or CEO. Rather, I have to go through a third party, i.e. chat person. Thus, I never can get a proper response or feedback. Completely unsatisfactory for a company like this, with their own website. I have a bloody e-mail address, and I don't even have a website or business!
GetHuman:让我们量化一下您与Netflix联系的经验。在1到5的范围内,如何轻松解决Netflix问题?
~wolfpuppy:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~wolfpuppy:在沟通方面,我会给他们五分之三的two。
GetHuman:Netflix快速有效地解决问题的能力又如何呢?
~wolfpuppy:为此,我要说出五分之二的three。
GetHuman:最后-对其他Netflix客户有何建议?
~wolfpuppy:在一天中的早些时候或深夜给他们打电话。不要忘记Netflix可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~wolfpuppy在November 19th, 2017发生的Netflix客户服务问题中得到了一些有用的反馈和措辞。