Navient: Request to fix credit report**Jeff is who I spo...
GetHuman用户~SS来自November 16, 2017的Navient条客户评论
~SS案的背景
GetHuman：~SS-您能告诉我们其他Navient个客户何时提起诉讼吗？
~SS：Yes I can。在November 15上是afternoon。
GetHuman：您是否接触到Navient，如果可以，怎么做？
GetHuman：这些常见的Navient客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SS 常见 Navient 问题的列表）
~SS：“ Renegotiate Repayments”是我尝试使用to call的原因。
~SS对Navient客户服务的评价
GetHuman：那么，您如何总结GetHuman的Navient客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SS：Request to fix credit report**Jeff is who I spoke to at *:**.*Told me to send letter and credit report Sallie Mae to service department. I ask to speak to his supervisor so maybe this could be taken care of over the phone. I was put on hold for * mins. **I hung up and call *** ***-****.*Kaqsacu answered and sent me to customer service I waited and answered many questions and then there was a call error it disconnected * mins on this one.**Melonie answered fro the number listed above. I explained every thing that has happened. I asked her to put me thru to a person in the US. She put me on hold to check our loan account. She transfered me to customer service and said she would stayed on the line. She did not stay on the line so I had to go thru the same process again.**Annid- answered *:** I answered all the same questions again. I explained that Sallie Mae was suppose to change the reporting after we made consecutive payments on time. She didn't want to transfer me to her supervisor
GetHuman：让我们量化一下您与Navient联系的经验。在1到5的范围内，如何轻松解决Navient问题？
~SS：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SS：在沟通方面，我会给他们五分之三的three。
GetHuman：Navient快速有效地解决问题的能力又如何呢？
~SS：为此，我要说出五分之二的four。
GetHuman：最后-对其他Navient客户有何建议？
~SS：在一天中的早些时候或深夜给他们打电话。不要忘记Navient可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SS在November 15, 2017发生的Navient客户服务问题中得到了一些有用的反馈和措辞。