National Grid (formerly KeySpan): Nation grid is BEYOND HORRIBLE! They're custome...
GetHuman用户~NationalGridSUCKS来自November 6th, 2017的National Grid (formerly KeySpan)条客户评论
~NationalGridSUCKS案的背景
GetHuman:~NationalGridSUCKS-您能告诉我们其他National Grid (formerly KeySpan)个客户何时提起诉讼吗?
~NationalGridSUCKS:Yes。在October 30th上是evening。
GetHuman:您是否接触到National Grid (formerly KeySpan),如果可以,怎么做?
GetHuman:这些常见的National Grid (formerly KeySpan)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NationalGridSUCKS 常见 National Grid (formerly KeySpan) 问题的列表)
~NationalGridSUCKS:“ Meter reading”是我尝试使用to call的原因。
~NationalGridSUCKS对National Grid (formerly KeySpan)客户服务的评价
GetHuman:那么,您如何总结GetHuman的National Grid (formerly KeySpan)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NationalGridSUCKS:Nation grid is BEYOND HORRIBLE! They're customer service is plain rude! I spoke good English and a man named "John", the start and stop services guy, asked if I needed an interpreter. Also, as soon as I responded no on accident, he immediately hung up. And I called back WAITED ANOTHER ** minutes, then got on the phone with John again. I spoke to him, he said "Hold on." And hung up!! I was so aggravated. So, I called back the next day, and spoke to same old John. And I finally got what I needed (to cancel service), and so he said "Thank you, bye." Not even asking if I had any questions, concerns, nor did HE ask ME any questions, besides the account information. If I could rate below a * I WOULD! Terrible customer care.
GetHuman:让我们量化一下您与National Grid (formerly KeySpan)联系的经验。在1到5的范围内,如何轻松解决National Grid (formerly KeySpan)问题?
~NationalGridSUCKS:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NationalGridSUCKS:在沟通方面,我会给他们五分之三的four。
GetHuman:National Grid (formerly KeySpan)快速有效地解决问题的能力又如何呢?
~NationalGridSUCKS:为此,我要说出五分之二的one。
GetHuman:最后-对其他National Grid (formerly KeySpan)客户有何建议?
~NationalGridSUCKS:尽早或晚些时候与他们打交道。不要忘记National Grid (formerly KeySpan)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NationalGridSUCKS在October 30th, 2017发生的National Grid (formerly KeySpan)客户服务问题中得到了一些有用的反馈和措辞。