National Grid (formerly KeySpan): I waited ** minutes to deal with a billing issu...
GetHuman用户~dh来自नवंबर ६, २०१७的National Grid (formerly KeySpan)条客户评论
~dh案的背景
GetHuman:~dh-您能告诉我们其他National Grid (formerly KeySpan)个客户何时提起诉讼吗?
~dh:Yeah。在अक्टूबर २९上是middle of the night。
GetHuman:您是否接触到National Grid (formerly KeySpan),如果可以,怎么做?
GetHuman:这些常见的National Grid (formerly KeySpan)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dh 常见 National Grid (formerly KeySpan) 问题的列表)
~dh:“ Setup service”是我尝试使用to call的原因。
~dh对National Grid (formerly KeySpan)客户服务的评价
GetHuman:那么,您如何总结GetHuman的National Grid (formerly KeySpan)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dh:I waited ** minutes to deal with a billing issue (they continue to bill me despite confirmation that I cancelled service two months ago after moving). I finally got through and the rep said she is only allowed to take emergency calls even though this was a general call center...her supervisor said because it was a busy day that could not deal with billing at this time and I would have to call back later.
GetHuman:让我们量化一下您与National Grid (formerly KeySpan)联系的经验。在1到5的范围内,如何轻松解决National Grid (formerly KeySpan)问题?
~dh:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dh:在沟通方面,我会给他们五分之三的one。
GetHuman:National Grid (formerly KeySpan)快速有效地解决问题的能力又如何呢?
~dh:为此,我要说出五分之二的four。
GetHuman:最后-对其他National Grid (formerly KeySpan)客户有何建议?
~dh:尽早或晚些时候与他们打交道。不要忘记National Grid (formerly KeySpan)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dh在अक्टूबर २९, २०१७发生的National Grid (formerly KeySpan)客户服务问题中得到了一些有用的反馈和措辞。