NationStar Mortgage: We had a house fire. Insurance sent check made...
GetHuman用户~Nationsuck来自ноябрь 26-го, 2017的NationStar Mortgage条客户评论
~Nationsuck案的背景
GetHuman：~Nationsuck-您能告诉我们其他NationStar Mortgage个客户何时提起诉讼吗？
~Nationsuck：Sure。在ноябрь 17-го上是middle of the night。
GetHuman：您是否接触到NationStar Mortgage，如果可以，怎么做？
GetHuman：这些常见的NationStar Mortgage客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Nationsuck 常见 NationStar Mortgage 问题的列表）
~Nationsuck：“ Update account information”是我尝试使用to call的原因。
~Nationsuck对NationStar Mortgage客户服务的评价
GetHuman：那么，您如何总结GetHuman的NationStar Mortgage客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Nationsuck：We had a house fire. Insurance sent check made out to Nationstar and homeowners. We sent endorsed check with all the paperwork to the address we were given by Nationstar, Total loss department. They don't know what to do with it. What? They need to send it their Payoff department. Payoff department doesn't take checks, only cashiers check or cash. What? I fell like I'm dealing with three different companies that don't communicate or want to communicate with each other. Just a complete cluster****. Supervisor at payoff department named Brodrick Culvert was suppose to help but he will not return our phone calls. Stay clear of this company. They're a mess.
GetHuman：让我们量化一下您与NationStar Mortgage联系的经验。在1到5的范围内，如何轻松解决NationStar Mortgage问题？
~Nationsuck：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Nationsuck：在沟通方面，我会给他们五分之三的four。
GetHuman：NationStar Mortgage快速有效地解决问题的能力又如何呢？
~Nationsuck：为此，我要说出五分之二的three。
GetHuman：最后-对其他NationStar Mortgage客户有何建议？
~Nationsuck：在一天中的早些时候或深夜给他们打电话。不要忘记NationStar Mortgage可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Nationsuck在ноябрь 17-го, 2017发生的NationStar Mortgage客户服务问题中得到了一些有用的反馈和措辞。